Frequently Asked

If you have any questions that are not answered here, please send us a chat or email us at info@kainspiredco.com.


How do I open my nail bangle?

See this video: How to open Nail Bangle

Where are you located?

We’re an online-only boutique based in Georgia, U.S. All photos and videos are raw and unfiltered, so you can expect your jewelry to look exactly as shown when you order.

Can I swim in my jewelry?

Yes, you can. However, we recommend removing your KA Inspired jewelry before swimming to help protect it from unnecessary wear. If your pieces do get wet, gently dry them with our Microfiber Polishing Cloth to keep them looking their best.

Does your jewelry tarnish over time?

KA Inspired guarantees high-quality, long-lasting jewelry made mostly from Sterling Silver, Stainless Steel, and 18K Gold. These materials are known for their durability and resistance to fading. Like all fine jewelry, proper care is essential. Visit our Care Guide for expert tips on keeping your pieces sparkling for years to come.

How long does shipping and delivery take?

Orders are typically shipped within 3-5 business days, often sooner. Once shipped, delivery times depend on the shipping method selected at checkout:

  • Standard Shipping: Arrives in 2-5 business days 
  • Express Shipping: Arrives in 1-3 business days
  • International: Up to 4 weeks depending on destination and customs

For detailed information on shipping, please refer to our full Shipping Policy.

Do you offer installment payments?

Yes! We’ve partnered with Klarna to make shopping easier. Split your purchase into 4 interest-free payments. Just select “Buy now, pay later with Klarna” at checkout to complete your order.

What is your refund policy?

We currently do not offer refunds. However, we're happy to provide an exchange or store credit. To start a return, visit our Returns & Exchanges page.

Are there any discounts available?

Yes! We offer discounts year-round. Visit our Promos & Discounts page to find your code. New subscribers get 10% off their first purchase, and we offer free shipping on all orders. Join our newsletter and follow us on Instagram @kainspired_jewels for surprise promos.

Do you offer custom or personalized accessories?

We don’t offer custom pieces at the moment, but we’d love to hear your ideas. If you're interested in a custom order, feel free to email us at info@kainspiredco.com. You can also subscribe to our emails to stay updated on future offerings.